Shipping & Delivery
⚠️ IMPORTANT: Shipping Policy Update (Effective February 1, 2026)
After 25 years of free worldwide shipping, we must adjust our shipping policy due to significant courier rate increases.
International courier companies (FedEx, DHL, UPS) have raised their rates by 50-100% across all destinations. Because our bespoke tailoring process involves two separate international shipments per order (test garment + final garment), these increases have a substantial impact on our business.
New Shipping Fees (Effective February 1, 2026):
- United Kingdom: $30 per order
- Europe: $30 per order
- Americas: $35 per order
- Asia: $25 per order
- Australia & Oceania: $40 per order
- Africa & Rest of World: $40 per order
What This Covers:
Your shipping fee includes both the test garment delivery AND final garment delivery—two complete international shipments to your location.
What Hasn’t Changed:
- Our garment prices remain the same worldwide
- Our commitment to quality bespoke tailoring
- Our two-garment fitting process
- Production and delivery timeframes
We continue to absorb a significant portion of actual shipping costs and remain committed to treating all customers fairly, regardless of location.
Orders placed before February 1, 2026, will ship at no charge as previously offered.
✓ Free Shipping on Accessories
All scarves, ties, pocket squares, and non-tailored accessories ship FREE worldwide, just as they always have. The shipping fees above apply only to our bespoke, tailored garments.
Production & Delivery Times
We do not keep garments in stock. All products are handmade to the measurements of each customer. Our lead times are as follows:
- Tailored Garments:
- Test Garments: 16 to 18 business days (including shipping)
- Final Garments: 18 to 21 business days (including shipping)
- Knit Products: 14 to 16 business days (made to order, including shipping)
- Accessories: 12 to 16 business days (made to order, including shipping)
Shipping Method & Tracking
Shipping takes 4–6 business days to reach any destination worldwide. All orders, including swatches, are shipped via air courier (FedEx, DHL, or UPS). We’ll email you the tracking info once your order ships.
Delivery Requirements
The delivery courier requires a signature upon delivery. We recommend shipping your order to your office to ensure you don’t miss the delivery. If shipping to your home address, you may reschedule the delivery with the courier if needed.
Delivery Restrictions
Delivery to PO boxes and military addresses (APO/FPO) is not possible.
Customs & Duties
Depending on the tax regulations of the destination country, customers may be required to pay customs duties upon delivery.
Rush Service
Rush service is available upon request at no additional cost. Please use only when absolutely necessary.

